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General Information

Due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed Duties and Taxes (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.

Please check with your local customs office to see if you can import the items, and if any additional licenses or permits are needed.

Customs Information

For information about customs, import duties, etc., visit: State Customs Committee

Personal use imports over 200 USD per month calendar quarter per individual will be subject to applicable duties and taxes and other customs fees.

Under Resolution No. 847UZ of the Cabinet of Ministers of the Republic of Uzbekistan, parcels detained by Customs must be cleared or have pending issues resolved within 10 days. Failure to clear shipments within this period will result in disposal of the parcels. For more information, visit: https://lex.uz/ru/docs/7274716#.

iHerb will not be liable for packages held or confiscated by the local customs office.

Customs may require additional information (such as a passport number, National ID, or phone number) to clear your shipment.

The carrier will contact you directly with next steps.

Shipping

All iHerb orders are shipped out from our US warehouses to your country by Air Freight.

The Estimated Delivery window provided by iHerb reflects most standard deliveries. However, some orders may occasionally be subject to longer transit time caused by air freight delay, Customs hold, or any other unforeseen complications outside of iHerb’s control.

You may have to pay import taxes, customs duties, or a brokerage (handling) fee for your order. These charges are separate from your shipping fee, and you will be billed directly from the carrier of your choice.

Contact Us

Click here to get connected with iHerb's customer service.