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General Information

Due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed Duties and Taxes (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.

Please check with your local customs office in Macau to see if you can import the items, and if any additional licenses or permits are needed.

Customs Information

For information about customs, import duties, etc., visit: Macau Customs Office

Shipping

The Estimated Delivery window provided by iHerb reflects the most standard delivery. However, some orders may occasionally be subject to longer transit time caused by air freight delay, Customs hold, or any other unforeseen complications outside of iHerb’s control.

Shipping Company Contact Information

Restrictions

iHerb respects the rules and regulations of Macau government and does its best to block Customs prohibited products from the site. However, please be aware, the following products and substances cannot be imported into Macau, which may cause customs inspections and clearance delays if included in your order: ginseng, aspirin, products containing hemp, or meat (such as jerky).

Products for pets may be held by the Macau Customs office.

Customs inspection may cause a clearance delay if your order includes the above products.

Contact Us

Click here to get connected with iHerb's customer service.